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i newspaper on X: "📦 Online shoppers who wish to send back unwanted goods to Zara must now pay a £1.95 fee. Customers can continue to return or exchange items in store
The end of free returns looms as Zara follows Next with £1.95 charge and firms count cost of serial refunders
Shoppers divided over Zara's new returns policy that charges £1.95 on online orders | The Independent
Zara Is Now Charging A Fee For Online Returns | by Retail Bum | Medium
Being a customer feels like going into combat – the era of easy returns is over
Research: 71% of UK consumers to avoid online shopping if they have to pay to return - Latest Retail Technology News From Across The Globe - Charged
Zara brings in charge for shoppers making online returns - Cambridgeshire Live
Zara Returns Policy and How To Avoid Paying The Returns Charge - Wear Next.
Zara
How To Return | Help | ZARA United Kingdom
Zara starts charging shoppers for online returns - BBC News